Learning Updates (report cards) are now available for viewing, downloading, and/or printing on the Family Portal. There have been reports of technical issues when viewing Learning Updates on mobile devices, we encourage families to view and download their student’s reports on computers.

Term 3 Learning Updates will be available until September 30, 2025.

Support and Instructions

For assistance using the Family Portal, please download and review the Family Portal Instructions for Parents PDF.  (https://blogs.sd41.bc.ca/myedbc/parent-resources/)

If you have forgotten your password, or if you have mistyped your password 5 times and your account is locked, the system can help you reset your password.

1. Click the blue “I forgot my password” link on the log-on screen.
2. Enter your Login ID and email address
3. Enter the answer to your security question. If you answer it correctly, a new temporary password will be sent to your email account.
4. Retrieve the temporary password from your email account and use it to log on to the Family Portal.
5. You will then be asked to create a new password.

Please note that the password requirements for MyEd are very specific. They are as follows:

• Minimum length is 8
• At least one number
• At least one capital and lowercase letter
• At least one symbol that isn’t a letter or number
• Can’t contain ‘password’, login name, first name, middle name, last name, date of birth, personal id, or only sequential letters or numbers